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September 13, 2006
Billing = Stupid
Why can't businesses get billing right? Case in point, I cancelled my Comcast cable service. They told me it would be cancelled on 9/2/2006, okay that's fine. Then I get a bill for service from 9/9/2006 to 10/9/2006, WTF? I called them and they said, "Oh yeah, that's our automated billing system. You can just ignore that bill."
My question to you, Ann Landers, is why can't the billing system see that my service was turned off on 9/2/2006 and just send a final notice? Stupid...
Posted by Guy at September 13, 2006 11:37 AM
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Comments
well you have money they need money, they are going to get a better billing system with that money.
Really companies that I pay directly by CC who collect after cancelation drive me crazy
Posted by: mold at September 17, 2006 07:00 AM
True enough. My only contention is that I was marked as cancelled in one system, but the billing system (apparently) is not "hooked up" to whichever system says I was cancelled.
I agree with the whole CC thing too. In fact I've stopped paying with CC for most monthly bills and just send a check.
Posted by: Guy at September 17, 2006 07:13 AM