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September 13, 2006

Billing = Stupid

Why can't businesses get billing right? Case in point, I cancelled my Comcast cable service. They told me it would be cancelled on 9/2/2006, okay that's fine. Then I get a bill for service from 9/9/2006 to 10/9/2006, WTF? I called them and they said, "Oh yeah, that's our automated billing system. You can just ignore that bill."

My question to you, Ann Landers, is why can't the billing system see that my service was turned off on 9/2/2006 and just send a final notice? Stupid...

Posted by Guy at September 13, 2006 11:37 AM